Frequently Asked Questions

Everything you need to know about your Arctic Leopard experience.

What is the typical shipping window for my order?

Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.

How do I initiate a return or exchange?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal, enter your order number, and follow the instructions to generate a prepaid shipping label.

How can I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.

Are Arctic Leopard products ethically manufactured?

Yes, we are committed to sustainable fashion. We partner only with certified factories that provide fair wages, safe working conditions, and utilize eco-friendly materials whenever possible.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How do I track my package once it has shipped?

Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.